Articles tagged "quality"
- Quality Assessment with QueueMetrics: Advanced QA (25 Jul 2017 | Tags: quality, quality assessment, QA, call center, callcenter, call center management, Asterisk PBX)
- Quality Assessment with QueueMetrics: Getting started with QA (10 Jul 2017 | Tags: quality, quality assessment, QA, call center, callcenter, Asterisk PBX)